privacy policy

_{Responsible: Dieter Johann - Klostergartenstr. 44 - 56812 Cochem dieter.johann@cochem.com}

_{Hotel am Panoramabogen respects the privacy of all its stakeholders. We therefore treat your personal data with the utmost care. Hotel am Panoramabogen adheres to the requirements of the law in this regard when processing personal data.}

_{Which personal data do we record and why?
When you visit the website:
General visitor information is kept on the Hotel am Panoramabogen website. The purpose of this is to optimize the layout of the website. This data can also be used to put more targeted information on the site. In this way, Hotel am Panoramabogen can further optimize its services to you. To do this, Hotel am Panoramabogen uses the IP address of your computer.}

_{When you sign up for the newsletter
If you indicate that you wish to receive the newsletter from Hotel am Panoramabogen, Hotel am Panoramabogen will use your email address to send the newsletter. At the bottom of the newsletter there is always an option to unsubscribe.}

_{When you make a reservation with us for an overnight stay or other event
When you book an overnight stay or other event with us, Hotel am Panoramabogen requires the following personal data from you (this data may also have been obtained from a third party, if you have booked via another booking website):}

_{Name, address and place of residence
phone number
E-mail address
Credit card information if you have entered it
Hotel am Panoramabogen uses the above data for the execution and settlement of agreements, the internal management, to keep guests and interested parties of (new) products and services informed and for its other services. Your personal data will not be shared with third parties and stored encrypted.}

_{How long does Hotel am Panoramabogen keep your data?
Hotel am Panoramabogen does not store your data longer than strictly necessary. Then we delete all data we have from you. Hotel am Panoramabogen has a retention period of 6 years.}

_{Security
Your personal data is stored with us in the reservation system. Our departments have access to the data. They use it exclusively for the above purposes}

_{What are your rights?
Do you want to have access to the personal data we have about you? Or do you want to change, delete or restrict the use of your data? You are entitled to that. Please contact hotel@cochem.com for this. If you do not agree with the personal data that we process about you, you can also object to this.
In order not to share the personal data with the wrong person, we do ask you to identify yourself with one of the above requests.}